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Everything You Need to Know About IIBF DRA Certificate and How to Download it



How to Download IIBF DRA Certificate Online




If you are a debt recovery agent or aspire to become one, you might have heard of the IIBF DRA certificate. This is a mandatory certification that you need to obtain from the Indian Institute of Banking and Finance (IIBF) before you can work as a debt collection representative for banks, NBFCs or other financial institutions. In this article, we will explain what is the IIBF DRA certificate, why is it important, who can apply for it and what are the benefits. We will also guide you through the steps to download the IIBF DRA certificate online after completing the training and passing the exam.


What is IIBF DRA Certificate and Why is it Important?




The IIBF DRA certificate is a proof of your competence and professionalism as a debt recovery agent. It shows that you have undergone a rigorous training programme from an accredited institute and have acquired the necessary knowledge and skills to perform your role effectively. The training covers various aspects of banking products, policies, procedures, processes, legal aspects and fair practices related to debt recovery. It also helps you develop your communication, negotiation, empathy and customer service skills.




download iibf dra certificate



The Reserve Bank of India (RBI) has made it compulsory for all debt recovery agents to obtain the IIBF DRA certificate before they can work in the debt collection departments of banks, NBFCs or other debt collection agencies. This is to ensure that the debt recovery agents follow ethical and professional standards while dealing with customers and do not resort to any coercive or abusive methods. The IIBF DRA certificate also enhances your credibility and employability in the banking industry.


Who can Apply for IIBF DRA Certificate and What are the Benefits?




Anyone who wants to work as a debt recovery agent or is already working as one can apply for the IIBF DRA certificate. The eligibility criteria are as follows:


  • You should be at least 18 years old.



  • You should have passed at least 10th standard or equivalent examination.



  • You should have completed a minimum of 100 hours or 50 hours of DRA training from an accredited institute depending on your educational qualification.



  • You should have a valid identity proof and address proof.



The benefits of obtaining the IIBF DRA certificate are:


  • You will gain confidence and competence to interact with customers professionally during debt collection.



  • You will improve your knowledge of various banking products, procedures, processes and policies related to debt recovery.



  • You will enhance your soft skills for debt collection through fair practices.



  • You will have an edge over other candidates while applying for debt collection roles.



  • You will be able to work with any bank, NBFC or debt collection agency that requires the IIBF DRA certificate.



Steps to Download IIBF DRA Certificate Online




Once you have met the eligibility criteria, you can follow these steps to download your IIBF DRA certificate online:


Step 1: Enrol in DRA Training from an Accredited Institute




The first step is to enrol in a DRA training programme from an institute that is accredited by IIBF. You can find the list of accredited institutes on the IIBF website (www.iibf.org.in). The duration of the training will be either 100 hours or 50 hours depending on your educational qualification. The training will cover both functional competencies and soft skills related to debt recovery. After completing the training, you will receive a training completion certificate from the institute. You will also get a login ID and password for the IIBF portal.


Step 2: Apply for DRA Exam on IIBF Website




The next step is to apply for the DRA exam on the IIBF website using your login ID and password. You can choose the exam date, time and venue as per your convenience. The exam fee is Rs. 800 for the first attempt and Rs. 500 for subsequent attempts. You can pay the fee online using debit card, credit card or net banking. You will receive a confirmation email and SMS after successful payment. You will also get an admit card with your exam details.


Step 3: Pass the Exam and Receive the Result




The DRA exam is an online objective type test with 100 questions and a duration of two hours. The questions are based on the topics covered in the training programme. The passing marks are 50 out of 100. You can take the exam in English or Hindi language. You will get the result immediately after completing the exam on the screen. You will also receive an email and SMS with your score and status.


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Step 4: Login to IIBF Portal and Download the E-Certificate




The final step is to login to the IIBF portal using your login ID and password and download your e-certificate. The e-certificate will be available within 15 days of passing the exam. You can save it as a PDF file or print it as per your requirement. The e-certificate will have your name, photo, registration number, date of passing, validity period and QR code for verification.


Conclusion




In this article, we have explained how to download the IIBF DRA certificate online in four easy steps. The IIBF DRA certificate is a valuable credential that proves your proficiency and professionalism as a debt recovery agent. It also helps you to work with any bank, NBFC or debt collection agency that requires it. If you are interested in becoming a debt recovery agent or enhancing your career prospects in this field, you should enrol in a DRA training programme from an accredited institute and apply for the IIBF DRA exam today.


FAQs




What is the duration of DRA training?




The duration of DRA training depends on your educational qualification. If you have passed at least 12th standard or equivalent examination, you need to complete 50 hours of training. If you have passed 10th standard or equivalent examination, you need to complete 100 hours of training.


How much is the fee for DRA exam?




The fee for DRA exam is Rs. 800 for the first attempt and Rs. 500 for subsequent attempts. You can pay the fee online using debit card, credit card or net banking.


How many times can I attempt the DRA exam?




You can attempt the DRA exam as many times as you want until you pass it. However, you need to pay the fee for each attempt.


How long is the DRA certificate valid for?




The DRA certificate is valid for five years from the date of passing the exam. After that, you need to renew it by taking a refresher course and passing a revalidation test.


How can I verify the authenticity of the DRA certificate?




You can verify the authenticity of the DRA certificate by scanning the QR code on it using any QR code scanner app or by visiting the IIBF website and entering your registration number. 44f88ac181


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